Our FAQs
We will populate this section as questions from our customers come in. If the questions below do not answer your question, do not hesitate to contact us using our form.
Question
Purchases - Online payment
Answer
On the Mayagie site, payments are secure and are made by Paypal, Visa, and Mastercard.
Question
Products - Mayagie candle burning time
Answer
Mayagie candles can burn between 30 and 50 hours depending on the model. This time is indicative, since it will depend on the proper use of your candle. The more liquid the wax, the faster it will burn. This is why we advise you to extinguish the candle at most one hour after it is completely liquefied.
Question
Products - Refillable product
Answer
Mayagie candles are not refillable, our products are not designed to be refilled. And we decline all responsibility for Mayagie candles, if you fill or have your candles filled.
